At McDonald’s Collision
Repair, we are happy to handle your Insurance Claim on your damaged
vehicle. There is no need to shop around for estimates when the
insurance company has already written one for you. Just ask them to set
up a car rental reservation for you and bring the vehicle and the
insurance estimate to us. We will call the car rental company and have
them pick you up at our facility and take you to your rental.
We will use your insurance
company’s estimate as a guideline for repairs, understanding that during
their inspection they can only see ‘obvious’ damage and may miss some hidden
damage. When the vehicle is disassembled, we will contact the insurance
company directly concerning any additional repairs (supplemental damage)
that we may find. We will work closely with them to see that your vehicle
is returned to a safe, pre-accident condition for you. You will never owe
any additional monies for these accident related supplemental repairs.
When your repairs are
complete, we will contact you at the phone number you have left for us. You
should then take the rental vehicle back to the rental facility and they
will bring you to us to pick up your car. Remember to bring any checks the
insurance company has issued with you, along with any deductible you may
owe. No need to go to the bank; you can simply sign the insurance check
over to us.
Remember, there is no need
to feel intimidated by the insurance company or by the process. In the
state of Georgia, it is your choice who repairs your vehicle. We work
with all insurance companies and will be happy to assist you.